24 Roles Available at ActiveCampaign

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ActiveCampaign is currently hiring for 24 roles across multiple disciplines in Dublin, Ireland. Full list available here. Some of those roles include:

Senior Manager of International Sales

What Your Day Could Consist Of

  • Partner with regional Sales leadership to define and execute sales strategy, policies, processes and business system requirements
  • Own forecasting and planning process for EMEA, APAC and LATAM regions
  • Determine territories, quota and headcount for each region
  • Provide visibility into the health of the business and timely performance tracking through dashboards and business reviews
  • Perform analysis to identify gaps and maximize Sales productivity and efficiency
  • Drive operational efficiency and productivity with continuous tools and process improvements.

What Is Needed

  • 5+ years in sales or revenue operations; must have SaaS experience
  • Advanced skills in MS Excel; Comfort with BI tools (Looker, Tableau, etc.), SQL knowledge preferred
  • Strong analytical thinker with an outcomes-oriented approach to sales and sales operations
  • Experience with managing key metrics for sales success
  • Comfortable working in a fast paced environment and dealing with ambiguity. Flexible and open to changing priorities, and managing multiple tasks simultaneously within compressed timeframes
  • Effective communication skills, verbal and written. Ability to communicate the right level of information to executives and cross-functional teams at the right cadence
  • Highly organized self-starter who enjoys driving business impact and operational efficiency
  • Strong business acumen, troubleshooting, problem-solving, and project management skills

Database Reliability Engineer – Dublin

What Your Day Could Consist Of

  • Design, build and maintain backend databases using AWS RDS technologies
  • Perform database capacity planning, maintenance, monitoring and performance tuning
  • Analyze and improve efficiency, scalability, and stability of various database resourcesLead and execute system changes and upgrades
  • Diagnose and troubleshoot database escalations, drive incidents/problems until resolution and employ measures to prevent recurrence
  • Work with SRE, DevOps and Engineering teams to build tools using Python that drive database scalability, reliability and performance
  • Research and develop new technologies and approaches for building highly available data persistence systems
  • Develop and implement security policies and procedures that improve stability and prevent data loss
  • Setup DB monitoring, alerting, trending and graphing methods with the SRE team and regularly evaluate and improve it
  • Work with development and analytic teams on database modeling and design from the moment a feature addition is planned
  • Participate in code reviews that include DB changesLead and execute performance and load testing efforts on databases

What Is Needed

  • Experience with Python and other scripting languages
  • Experience with Amazon RDS
  • Experience in relational databases and NoSQL databases
  • Deep understanding of cloud database technologies and emerging trends
  • Automation first mindset
  • Strong verbal & written communication skills and demonstrated ability to collaborate across teams
  • Experience using automation tools (Terraform, Ansible, Chef) AWS Certifications a plus
  • Passionate, pragmatic problem solver with the ability to independently pursue solutions to complex problems

Product Support Specialist – Spanish, Italian, German & French Speaking Roles

What Your Day Could Consist Of

  • Effectively resolve customer enquiries via email, chat, phone and screen sharing (initially mostly email) from relationship issues to diagnosing complex software issues in an accurate and timely manner
  • Compose thoughtful, personalized responses for a variety of customer requests.
  • Troubleshoot and identify root causes of customer problems using a variety of internal tools.
  • Proactively identify improvements to the product, identify and reproduce bugs and otherwise determine high-impact opportunities to enhance the customer experience
  • Formulate alternative or unique solutions on technical scenarios to help clients achieve their goals and help them to utilize our platform
  • Keep on top of the latest news in regards to email marketing, deliverability and small business marketing in general
  • Maintain quality in a high velocity environment
  • Most importantly, build upon ActiveCampaign’s goal of creating the best customer experience in the industry as we look for our own platform to improve the customer experience of over one million growing businesses.